When it comes to choosing a wireless carrier, two names often come to mind: AT&T and Verizon. Both carriers have been around for decades, offering a range of services and features to their customers. But which one is better? In this article, we’ll delve into the details of each carrier, comparing their coverage, plans, speeds, and more to help you make an informed decision.
Network Coverage: The Foundation of a Good Carrier
Network coverage is the backbone of any wireless carrier. Without reliable coverage, you’ll be stuck with dropped calls, slow data speeds, and a whole lot of frustration. So, how do AT&T and Verizon stack up in this department?
AT&T’s network covers over 97% of the country, with 4G LTE coverage available in most areas. They’ve also been investing heavily in their 5G network, which is currently available in over 100 cities across the US. However, their 5G network is still in its early stages, and coverage can be spotty in some areas.
Verizon, on the other hand, boasts an impressive 98% coverage rate, with 4G LTE available in nearly every corner of the country. Their 5G network is also more extensive, covering over 200 cities and offering faster speeds than AT&T’s 5G network.
4G LTE Coverage: A Closer Look
While both carriers offer extensive 4G LTE coverage, there are some differences in their networks. AT&T’s 4G LTE network uses a combination of low-band and mid-band spectrum, which provides good coverage but can be prone to congestion in high-traffic areas.
Verizon’s 4G LTE network, on the other hand, uses a combination of low-band, mid-band, and high-band spectrum. This provides faster speeds and better performance in high-traffic areas. However, Verizon’s network can be more expensive to use, especially for heavy data users.
Rural Coverage: A Challenge for Both Carriers
Rural coverage is a challenge for both AT&T and Verizon. While both carriers offer some level of coverage in rural areas, it’s often limited to 3G or 2G speeds. This can make it difficult for rural residents to access reliable internet and phone services.
However, both carriers are working to improve their rural coverage. AT&T has launched a number of initiatives aimed at improving rural coverage, including their “Fixed Wireless” program, which uses wireless signals to provide internet access to rural areas.
Verizon has also launched a number of initiatives aimed at improving rural coverage, including their “Rural LTE” program, which uses a combination of low-band and mid-band spectrum to provide 4G LTE coverage to rural areas.
Plans and Pricing: Finding the Best Value
When it comes to plans and pricing, both AT&T and Verizon offer a range of options to suit different needs and budgets. Here’s a brief overview of each carrier’s plans:
AT&T offers a number of different plans, including their “Unlimited Starter” plan, which starts at $65 per month for one line. This plan includes unlimited data, talk, and text, as well as access to AT&T’s 5G network.
Verizon also offers a number of different plans, including their “Start Unlimited” plan, which starts at $70 per month for one line. This plan includes unlimited data, talk, and text, as well as access to Verizon’s 5G network.
Data Speeds: How Fast is Fast Enough?
Data speeds are an important consideration when choosing a wireless carrier. After all, who wants to wait around for their favorite shows to buffer or their emails to load?
AT&T’s data speeds are generally good, with average download speeds ranging from 20-50 Mbps. However, their speeds can be slower in high-traffic areas, and their 5G network is still in its early stages.
Verizon’s data speeds, on the other hand, are generally faster, with average download speeds ranging from 30-70 Mbps. Their 5G network is also more extensive, offering faster speeds and better performance in high-traffic areas.
Hotspot Data: A Key Consideration for Heavy Users
Hotspot data is an important consideration for heavy users who need to stay connected on the go. Both AT&T and Verizon offer hotspot data with their plans, but there are some differences in their offerings.
AT&T’s hotspot data is limited to 15GB per month on their “Unlimited Starter” plan, after which speeds are slowed to 2G. Verizon’s hotspot data, on the other hand, is limited to 20GB per month on their “Start Unlimited” plan, after which speeds are slowed to 600 Kbps.
Customer Service: The Human Touch
Customer service is an important consideration when choosing a wireless carrier. After all, who wants to deal with a frustrating customer service experience when they have a problem with their service?
AT&T’s customer service is generally good, with a number of different options for getting help. They offer online chat support, as well as phone and email support. They also have a number of retail stores where customers can get in-person support.
Verizon’s customer service is also good, with a number of different options for getting help. They offer online chat support, as well as phone and email support. They also have a number of retail stores where customers can get in-person support.
Online Support: A Convenient Option
Online support is a convenient option for customers who need help with their service. Both AT&T and Verizon offer online support options, including online chat and email support.
AT&T’s online support is available 24/7, and customers can access it by visiting their website and clicking on the “Support” tab. Verizon’s online support is also available 24/7, and customers can access it by visiting their website and clicking on the “Support” tab.
Phone Support: A More Personal Option
Phone support is a more personal option for customers who need help with their service. Both AT&T and Verizon offer phone support, and customers can access it by calling their customer service number.
AT&T’s phone support is available 24/7, and customers can access it by calling 1-800-331-0500. Verizon’s phone support is also available 24/7, and customers can access it by calling 1-800-922-0204.
International Coverage: A Key Consideration for Travelers
International coverage is a key consideration for travelers who need to stay connected while abroad. Both AT&T and Verizon offer international coverage, but there are some differences in their offerings.
AT&T offers international coverage in over 200 countries, with a number of different plans to choose from. Their “International Day Pass” plan, for example, offers unlimited data, talk, and text in over 100 countries for $10 per day.
Verizon also offers international coverage in over 185 countries, with a number of different plans to choose from. Their “TravelPass” plan, for example, offers unlimited data, talk, and text in over 185 countries for $5 per day.
Roaming Fees: A Costly Surprise
Roaming fees can be a costly surprise for travelers who don’t plan ahead. Both AT&T and Verizon charge roaming fees for international travel, but there are some differences in their fees.
AT&T charges a $10 per day roaming fee for international travel, unless customers have an international plan. Verizon charges a $5 per day roaming fee for international travel, unless customers have an international plan.
International Plans: A Cost-Effective Option
International plans can be a cost-effective option for travelers who need to stay connected while abroad. Both AT&T and Verizon offer international plans, which can help customers save money on roaming fees.
AT&T’s international plans start at $30 per month for 1GB of data, while Verizon’s international plans start at $70 per month for 1GB of data.
Conclusion: Which Carrier Reigns Supreme?
So, which carrier reigns supreme? The answer depends on your individual needs and preferences. If you’re looking for a carrier with extensive 4G LTE coverage and fast data speeds, Verizon may be the better choice. However, if you’re looking for a carrier with a more affordable price point and a wide range of plans to choose from, AT&T may be the better choice.
Ultimately, the decision comes down to what matters most to you. Do you prioritize coverage and speed, or price and plan options? By considering your individual needs and preferences, you can make an informed decision and choose the carrier that’s right for you.
Carrier | 4G LTE Coverage | Data Speeds | Plans and Pricing | Customer Service | International Coverage |
---|---|---|---|---|---|
AT&T | 97% | 20-50 Mbps | $65-$150 per month | 24/7 online and phone support | Over 200 countries |
Verizon | 98% | 30-70 Mbps | $70-$180 per month | 24/7 online and phone support | Over 185 countries |
By considering the factors outlined in this article, you can make an informed decision and choose the carrier that’s right for you. Whether you prioritize coverage and speed, price and plan options, or customer service and international coverage, there’s a carrier out there that meets your needs.
What are the main differences between AT&T and Verizon?
The main differences between AT&T and Verizon lie in their network coverage, pricing, and features. AT&T has a slightly larger 4G LTE network, covering around 312 million people, while Verizon covers around 298 million. However, Verizon’s network is often considered more reliable, with faster data speeds and better performance in rural areas.
In terms of pricing, AT&T tends to be more competitive, with lower prices for individual plans and family plans. However, Verizon offers more features, such as its popular “Verizon Up” rewards program, which offers exclusive discounts and perks to customers. Ultimately, the choice between AT&T and Verizon depends on your individual needs and priorities.
Which carrier has better network coverage?
Verizon is often considered to have better network coverage, particularly in rural areas. According to a report by RootMetrics, Verizon’s network was found to be the most reliable, with the fastest data speeds and the best overall performance. AT&T’s network, on the other hand, was found to be more prone to congestion and slower data speeds.
However, it’s worth noting that network coverage can vary significantly depending on your location. AT&T’s network may be stronger in certain areas, such as urban centers, while Verizon’s network may be stronger in rural areas. Ultimately, the best way to determine which carrier has better network coverage in your area is to check their coverage maps and read reviews from other customers.
What are the pricing differences between AT&T and Verizon?
AT&T tends to be more competitive in terms of pricing, with lower prices for individual plans and family plans. For example, AT&T’s unlimited data plan starts at $65 per month for one line, while Verizon’s unlimited data plan starts at $70 per month for one line. AT&T also offers more discounts for students, military personnel, and first responders.
However, Verizon offers more features and perks, such as its “Verizon Up” rewards program, which can be worth the extra cost for some customers. Additionally, Verizon’s prices can be lower for customers who bundle their wireless service with other Verizon services, such as Fios internet and TV.
Which carrier offers better international coverage?
Both AT&T and Verizon offer international coverage, but the quality and extent of their coverage can vary significantly. AT&T has a larger international network, with coverage in over 200 countries, while Verizon’s network covers around 185 countries. However, Verizon’s international coverage is often considered more reliable, with faster data speeds and better performance.
In terms of pricing, AT&T tends to be more competitive, with lower prices for international data and voice service. For example, AT&T’s “Passport” plan offers 1GB of international data for $30 per month, while Verizon’s “TravelPass” plan offers 1GB of international data for $35 per month.
Can I keep my phone number if I switch from AT&T to Verizon or vice versa?
Yes, you can keep your phone number if you switch from AT&T to Verizon or vice versa. Both carriers allow you to port your existing phone number to their network, as long as you meet certain requirements. For example, you must have an active account with your current carrier, and you must not have any outstanding balances or fees.
To port your phone number, you will need to contact your new carrier and provide them with your account information and phone number. They will then contact your old carrier to initiate the porting process, which can take a few hours or a few days to complete.
Which carrier offers better customer service?
Both AT&T and Verizon offer customer service, but the quality of their service can vary significantly. According to a report by the American Customer Satisfaction Index, Verizon’s customer service was ranked higher than AT&T’s, with a score of 73 out of 100 compared to AT&T’s score of 69.
However, it’s worth noting that customer service can vary significantly depending on your location and the specific representative you speak with. Some customers may have better experiences with AT&T’s customer service, while others may prefer Verizon’s. Ultimately, the best way to determine which carrier offers better customer service is to read reviews and ask friends and family members about their experiences.
Can I use my phone on both AT&T and Verizon’s networks?
It depends on the type of phone you have. If you have a phone that is compatible with both AT&T and Verizon’s networks, such as an unlocked iPhone or a phone that supports both GSM and CDMA technology, then you may be able to use your phone on both networks.
However, if you have a phone that is locked to one carrier’s network, such as a phone that is exclusive to AT&T or Verizon, then you may not be able to use it on the other carrier’s network. Additionally, even if your phone is compatible with both networks, you may still need to configure your phone’s settings and activate your service with the new carrier.