The Surface Pro 4, released in 2015, was a groundbreaking device that revolutionized the 2-in-1 market. With its powerful Intel Core processors, high-resolution display, and versatile design, it quickly became a favorite among professionals and consumers alike. However, as with all technology, the Surface Pro 4 has aged, and many users are wondering if it is still supported by Microsoft.
Understanding Microsoft’s Support Lifecycle
Before we dive into the specifics of the Surface Pro 4’s support status, it’s essential to understand Microsoft’s support lifecycle. Microsoft provides support for its products in three phases:
Mainstream Support
During this phase, Microsoft provides regular security updates, bug fixes, and feature updates. Mainstream support typically lasts for five years from the product’s release date.
Extended Support
After mainstream support ends, Microsoft enters the extended support phase, which lasts for an additional five years. During this phase, Microsoft continues to provide security updates and bug fixes but no longer releases new features.
End of Support
Once extended support ends, Microsoft no longer provides any updates, security patches, or technical support for the product.
Surface Pro 4 Support Status
The Surface Pro 4 was released on October 26, 2015. According to Microsoft’s support lifecycle policy, mainstream support for the Surface Pro 4 ended on October 26, 2020. Extended support is scheduled to end on October 26, 2025.
What Does This Mean for Surface Pro 4 Users?
Although the Surface Pro 4 is no longer in mainstream support, it still receives security updates and bug fixes during the extended support phase. However, users should be aware that:
- No new features will be added to the device.
- Microsoft will no longer provide technical support for the device.
- Security updates will only be provided for the next three years, until October 26, 2025.
Implications for Business Users
For business users, the end of mainstream support for the Surface Pro 4 may have significant implications. Without technical support and security updates, businesses may be exposed to security risks and compatibility issues. It’s essential for businesses to:
- Assess their device fleet and consider upgrading to newer devices.
- Develop a strategy for managing and securing devices that are no longer supported.
- Consider seeking support from third-party providers.
Alternatives to the Surface Pro 4
If you’re considering upgrading from the Surface Pro 4, there are several alternatives to consider:
- Surface Pro 7: The latest generation of Surface Pro devices, offering improved performance, display, and battery life.
- Surface Pro X: A more portable and versatile device, designed for professionals who need a device that can keep up with their demanding workloads.
- Surface Laptop 3: A more traditional laptop design, offering a larger display and improved performance.
Conclusion
The Surface Pro 4 is no longer in mainstream support, but it still receives security updates and bug fixes during the extended support phase. While it’s still possible to use the device, users should be aware of the limitations and potential security risks. Businesses and consumers should consider upgrading to newer devices or developing strategies for managing and securing devices that are no longer supported.
What to Do Next
If you’re a Surface Pro 4 user, here are some steps you can take:
- Check for updates: Ensure your device is running the latest version of Windows 10 and has all the latest security updates installed.
- Assess your device: Consider whether your device is still meeting your needs and whether it’s time to upgrade.
- Explore alternatives: Research alternative devices, such as the Surface Pro 7 or Surface Laptop 3, and consider whether they may be a better fit for your needs.
By taking these steps, you can ensure that your device remains secure and functional, even as it approaches the end of its support lifecycle.
Final Thoughts
The Surface Pro 4 was a groundbreaking device that revolutionized the 2-in-1 market. While it’s no longer in mainstream support, it still has a lot to offer. By understanding Microsoft’s support lifecycle and taking steps to manage and secure your device, you can continue to use your Surface Pro 4 with confidence.
Is the Surface Pro 4 still supported by Microsoft?
The Surface Pro 4 is no longer supported by Microsoft in terms of mainstream support. Mainstream support for the device ended on November 13, 2018. However, it is still receiving extended support, which includes security updates and bug fixes.
Extended support for the Surface Pro 4 is scheduled to end on November 13, 2023. After this date, the device will no longer receive any updates or support from Microsoft. This means that users will need to upgrade to a newer device or seek alternative support options.
What does the end of support mean for Surface Pro 4 users?
The end of support for the Surface Pro 4 means that users will no longer receive security updates, bug fixes, or technical support from Microsoft. This can leave the device vulnerable to security risks and make it more difficult to troubleshoot issues.
Users may still be able to use their Surface Pro 4, but they will need to take extra precautions to protect their device from security threats. This may include using third-party antivirus software and being cautious when downloading apps or clicking on links.
Can I still use my Surface Pro 4 after the end of support?
Yes, you can still use your Surface Pro 4 after the end of support. However, it’s essential to be aware of the potential risks and take steps to protect your device. You may need to rely on third-party support options or seek help from online forums and communities.
Keep in mind that the device may become less compatible with newer software and apps over time. You may need to use older versions of apps or find alternative software that is compatible with your device.
What are my options for upgrading from the Surface Pro 4?
If you’re looking to upgrade from the Surface Pro 4, you have several options. Microsoft offers newer versions of the Surface Pro, such as the Surface Pro 8 or Surface Pro X. You can also consider other devices from Microsoft or third-party manufacturers.
When choosing a new device, consider your needs and budget. You may want to look for a device with improved performance, longer battery life, and newer features. Be sure to research and compare different options before making a decision.
Will I be able to transfer my files and settings to a new device?
Yes, you can transfer your files and settings to a new device. Microsoft offers several tools and services to help you migrate your data, such as the Microsoft Migration Assistant. You can also use cloud storage services like OneDrive to transfer your files.
Before transferring your data, make sure to back up your files and settings. This will ensure that you don’t lose any important information during the transfer process. You may also want to consider using a third-party transfer service or seeking help from a professional.
What should I do with my old Surface Pro 4 after upgrading?
After upgrading to a new device, you have several options for your old Surface Pro 4. You can recycle the device through Microsoft’s recycling program or donate it to a local charity. You can also sell the device or trade it in for a newer model.
Before disposing of your old device, make sure to wipe all personal data and settings. This will help protect your identity and prevent unauthorized access to your information. You can use Microsoft’s built-in tools or third-party software to erase your data.
How can I stay protected after the end of support for the Surface Pro 4?
To stay protected after the end of support for the Surface Pro 4, you should take several precautions. Use third-party antivirus software to protect against malware and viruses. Be cautious when downloading apps or clicking on links, and avoid using public Wi-Fi or unsecured networks.
You should also keep your device and software up to date, even if it’s no longer supported by Microsoft. This may include using alternative software or seeking help from online forums and communities. By taking these precautions, you can help protect your device and data from security risks.